Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@harry-nicholas.com. Returns should be sent to: 22 Woodlands, Huntingdon PE29 6JQ.

If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return won't be accepted.

Damages and issues
Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Exchanges
The fastest way to get what you want is to return the item you have, then make a separate purchase once the return is accepted.

Refunds
We'll notify you once we've received and inspected your return, and confirm whether the refund is approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please allow extra time for your bank to process and post it. If more than 10 business days have passed since approval, contact us at info@harry-nicholas.com.